Before you pay for a fix,understand the cause of the problem.
We help you find the most likely cause of the problem that keeps coming back in your company, with steps reviewed by a person on our team.
About 5 minutes
12 questionsA problem keeps coming back… but what is really behind it?
You opened a second branch run exactly the same way. The old one does well; the new one loses money.
Is the location wrong? Or did the old branch work because you are there?You hired an operations manager to take the load off you. Three months later, everything still comes back to you.
Is the manager weak? Or have you not handed over the decisions?Every week there is a long meeting, and nothing comes out of it.
Cancel it? Or is nobody responsible for each decision it makes?The same problem can have more than one cause, and each cause needs a different fix. A diagnosis shows which one is most likely yours.
The compass shows you where. A diagnosis shows you the most likely cause, and what to do.
Example: the compass shows one signal: “Decisions: a lot is waiting for you.” Three possible causes sit behind it, each with a different fix:
There are no written limits of authority, so everything comes back to you.
The fix: Written limits for each manager.The limits exist, but you change your managers’ decisions after they make them, so they learned to wait for you.
The fix: It starts with you. Training them alone may not be enough.Your managers do not see the numbers they need to decide; only you have them.
The fix: Shared numbers they see every week.One signal, three fixes. Choosing a fix that does not fit can waste your time and money. A diagnosis shows which one is most likely yours.
See where your business needs attention, and whether your managers see it the way you do.
Try the compassQuestions about things that actually happened find your most likely cause and end with three steps. A person on our team reviews it, and we follow up with you after 30 days.
Request a diagnosisHow does it work?
1. Describe the problem in your words
No files. We reply within two working days.
2. Answer a few short questions
About things that actually happened, not opinions.
3. Get a clear report
Where the problem is, the most likely cause, and three steps.
What makes us different
We do not run with the first explanation; we test yours against others · We hear your team, and no one’s answers are shown on their own · A person on our team reviews every report before it reaches you · And we follow up with you after 30 days.
Start with the free compass, and see where your business needs attention.
A diagnosis is priced after we agree its scope with you, and before we begin.